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What do I need to do to get my child into Peninsula Village?
There are two basic steps in the admission process. The first step is to assess the current problem areas by obtaining any previous treatment records for clinical review and approval. The second step is to obtain insurance information and verify eligibility for benefits. If the teen is deemed clinically appropriate for the program, the family will make financial arrangements and an admission will be scheduled. Most insurance companies will not certify care until after the child has been admitted and assessed by our physician.

How long will it take before my child can be admitted?
Admission can sometimes be within a few days, depending on how quickly we receive the necessary information. Admissions can occasionally take longer because of temporary unavailability of space. Peninsula Village is not an emergent/crisis facility; therefore admissions must be scheduled during regular business hours unless otherwise arranged with the Intake Services Coordinator.

How do I get my child to Peninsula Village when it is time to admit?
If parents cannot bring their child, or it is inadvisable for them to do so, we can make a referral to a professional transport service. Sometimes friends or family members can be of assistance.

How long will my child have to stay at Peninsula Village?
Length of stay varies depending on the adolescent's treatment needs. Most patients stay 12-15 months. Projected length of treatment will be discussed during the admission process.

Does everyone have to go through the secured Admissions Unit?
The Admission Unit helps adolescents stabilize their behavior and become acquainted with Village staff. This safe, structured environment also provides the adolescents with an opportunity to experience small gains on which to build a sense of pride and accomplishment prior to tackling the group-oriented, introspective and relational work that is required in the outdoor program.

What type of insurance do you accept?
We accept most commercial policies and TennCare. We always do a basic insurance verification to see if Peninsula Village would be a covered facility. At times, an employer's provider policy may set forth exclusion of residential treatment. We are licensed as a Residential Treatment Center (RTC) and we are not licensed as acute or inpatient. We are not a Tri-Care/Champus provider.

Can I tour the facility?
Yes. We can schedule a tour of the facility with a staff tour guide (a staff member who works directly with the teens) and then arrange time following the tour for you to speak with the Intake Services Coordinator so that additional questions may be answered. Tours can also be arranged after hours and on weekends if staffing patterns permit.

Do you have visitation?
Visitation initially occurs through family therapy sessions only. Family therapy sessions are conducted weekly either by phone conference or face-to-face family sessions. Early in treatment there is no visitation outside family therapy. Additionally, family sessions do not take place without the family therapist present. Because we have adolescents from all over the United States, we are well equipped at scheduling family sessions for those who live out-of-town or out-of-state. As the patient progresses in their treatment additional visitation can be earned, however, this will not typically take place until the adolescent is in the cabin program.

Does my child get to go home on the weekends, birthdays and holidays?
When the children reach the outdoor cabin portion of the program they have the opportunity to leave the grounds of the facility. These passes may be granted after significant gains have been made in therapy. Otherwise, these special occasions are addressed in family therapy.

Do you have school and how does it work?
Peninsula Village maintains a state approved and SACS-accredited private school offering year-round educational services. School begins on the Admissions Unit and continues into the cabin portion of the program. Each student receives an individualized school plan which will allow credits to transfer without difficulty. Upon admission, a release is completed allowing us to communicate with the school in which the child is enrolled regarding his/her educational needs. We are also able to assist a child in obtaining their GED when it is not possible for the child to obtain their high school diploma.

How many teens are in the treatment program?
Generally, there are 75-85 patients at Peninsula Village.

Is Peninsula Village co-ed?
We serve both males and females but keep them separated during the course of treatment to alleviate distraction or potential problems that may arise when the adolescent male and female populations are mixed. There may be some Village functions where males and females have limited interaction. They do not interact with one another outside of staff monitoring and supervision. As the adolescents move toward discharge there are supervised co-ed groups which meet to better ready the teen for discharge.


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